How This FAQ Is Organised
The questions below cover the four areas we hear about most: funding your account, getting money out, accessing the lobby on your phone, and reaching support. For deposits, the path is straightforward — open your DANA, OVO, or GoPay app, send to the account number shown on the deposit screen, confirm with your PIN, and the balance appears in your account. Withdrawals
follow a short verification step where we match the wallet name to your registered account before releasing funds. If you are in Semarang or anywhere else in Indonesia, the same process applies — access depends on local law and is available where local law permits. For anything not covered here, our support team is reachable around the clock via live chat and
email.
- DANA
- OVO
- GoPay